IPIN - Wave Failure from Lon1 - Link33 Saturday 12th June 2021 07:52:00

IPIN - Wave Failure from Lon1 - Link33

What has happened? At 12/06/2021 07:52:00 we lost one of our core waves from London 1 <-> Link 33 This was restored at 12/06/2021 16:30. As we saw link down, failure over was done within <1 Second - therefore no impact is expected to any customer services.

Why did it happen? A third party fibre provider started an emergency maintenance window - however the details held by them were incorrect. These have now been updated so in future we will be notified of emergency maintenance.